Toshiba mq01abd100 firmware

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We continue to receive the above error msg. Side note: I used to work for Dell as a warranty service technician. Contact Toshiba and see if they can send you another set of recovery disks it can be a light load, but it's cheaper than a new operating system.

That's where you get into a place like Drive Savers or OnTrack and it's also where things get very expensive... New problem though, as fired it up to take a stab at finding my data; I'm getting a flashing question mark when it boots up, which a little research shows is indicative of hard drive failure... Now I hear drive spinning with clicking noise. I do not know where the firmware is stored, is there a rom chip or is it stored in the Flash drive. Just as the 1.

IMHO what you should of done was Shut down the Mac, Disconnected the drive from the Mac Pull out the TB cord , Restarted the Mac and tried to Reconnect it once the Mac had started. Hello I think that you will here get a correct answer, why the people of data recovery needs of these packages since it is a user forum. I ordered it and will be swapping boards sometime next week. I have a MBP15R that is about a month old.

SSHD Toshiba MQ01ABD100H - Firmware / data recovery problem - I am being told that my hard drive has a fairly unique combination of firmware and drive which is preventing recovery until they get this firmware.

I have mission critical data on a SSHD Toshiba MQ01ABD100H that was in a Sony VAIO for less than a year that decided stop working overnight. All I care about is the data. They told me they consulted with Toshiba too. I asked them if they replaced the pcb board and they would not tell me, or answer any more questions. I have the drive back in my hands and am searching for options. I really believe my data is recoverable if the platters are okay, right? Here is what I know for sure; the bios on the Sony VAIO Windows 8. However it does not boot, and is not accessible or recognized with the Windows 8. The drive is not encrypted. After putting the drive in an external enclosure, and connecting it to another Win8. It very softly clicks a few times as if the heads are searching, but then calms down, and continues to spin quietly. I have installed Data Rescue PC3 software which recognizes the drive and its attributes correctly but cannot read it or clone it. I have Partition Wizard mini-tool software which recognizes the drive correctly, but shows the disk as being unreadable. This is what I am trying to do. I am looking for a donor drive on my own, with the same model, date, firmware, site, pcb number, hdd code. Now here are my unknowns and I appreciate anyone's insight with these. If I change the pcb board myself, I still most likely need to transfer the firmware to the new board, though I may try it without doing so. I do not know where the firmware is stored, is there a rom chip or is it stored in the Flash drive. I am not certain if, with this model of SSHD, if it can be done with chip replacement or with software? If it is stored on the Flash drive how can that be accessed independent of the HHD portion? Does the Flash drive itself have to be harvested? But what if the flash drive is bad, how can the firmware ever be recovered? I believe this may be a common issue that often goes unsolved. This is an update to my post. I've figured out that the firmware on the MQ01ABD100H drive is stored on the main controller board, the the Marvell 88i9317-RA12 controller, on the pcb board. There is a controller chip for the flash drive as well but everything I have read leads me to think the firmware is on the main controller chip. I have located a used drive with a pcb board that appears to be an exact match to my pcb board, with every number matching up. I ordered it and will be swapping boards sometime next week. I am hoping and praying that this will work. I am guessing that the previous company that I sent my drive to just could not track a donor drive. I think I got lucky, cause I found one, myself, after looking for a week. It is being shipped to me now. Got it out of the laptop and into an enclosure, it shows up fine, but when I try to transfer, I keep getting code 36 errors, so it does look like some of the files are messed up. So yesterday I bought Disk Warrior, hoping against all hopes that this would help, and I rebuilt the hard drive, but I continue to get the same errors. So then I tried Restore in Disk Utility, no dice. I have Carbon Copy Cloner running right now I'm out for the day , but given that it got through 200-something MBs of a drive with about 150 GB of data in four hours or so last night, I'm not all that hopeful. I think my last resort is to use ChronoSync to just make it skip the bad files, I mean, I can live with losing them, but it's just driving me crazy that it stops it every time, there's no way I can sit there and keep restarting the copy after every error I mean, it's literally like every 10-15 files. The one thing I am really worried about though is my pictures. The iPhoto library is just one big file, right? So I tried to copy that, same problem. Any thoughts on that specifically? Is it actually multiple files within the library file, so maybe ChronoSync would work for that too? I guess my main questions are: 1 Any suggestions on possible ways to recover this data, as DiskWarrior seems to have failed? Any thoughts would be MUCH appreciated. I am about to go insane here. I've definitely seen scenarios where Disk Warrior can't resolve the issue but Data Rescue II is able to get more files. It really depends on what's wrong with the hard drive. If it's a mechanic failure then there isn't much of anything in the software category that's going to help you. That's where you get into a place like Drive Savers or OnTrack and it's also where things get very expensive... If it's a drive partition map or file structure corruption, software would certainly would certainly work in an effort to fix it. From my experience in using Disk Warrior as a solution for friends, co-workers and clients, I've seen about 35-40% success rate. Again, it really depends on what's wrong with the HD. The iPhoto Library is actually a package, there are a dozen or so folders within the iPhoto Library and then multiple levels of folder structures within them containing all of your photos and thumbnails. Data Rescue II, theoretically, should allow you to see the contents of the library and try to extract. The problem, however, is sometimes the application will spit out file types like 0000100142. I am being told that my hard drive has a fairly unique combination of firmware and drive which is preventing recovery until they get this firmware. Now 6 weeks after it happened I stll am waiting. Could someone at support explain in simple terms why this firmware is causing problem and cannot so far be obtained by your partner data recovery company? Hi I think you will not get here an proper answer why the data recovery people needs such firmware since this is user to user forum. But from my knowledge the all the 2. Such firmware tells the hardware how to interact with the computer's operating system. It seems that the data recovery people needs such firmware in order to get access to the HDD and I assume without the compatible firmware its not possible to recover the data. Apple is a part of every aspect of my life with my personal machines and gadgets to the 50 some odd machines we use at work. One personal machine is a bad apple. I have a Macbook Pro that has had issues since day one. I received it from Apple and there was a dent in the corner of the case. I immediately took it to the store and was told that they do not ship damaged equipment and that it would take 3 week to get a new machine. The machine worked and it seemed to be only a cosmetic issue. I was fine with it - I guess this was my mistake. The folks in the store documented the problem and sent me on my merry way. It was bought at the same time as my wife's machine - a regular black macbook i tell you this because it is confused within the mix. Since that time, I have called on 6 occasions about the MPB, from bluetooth errors, wouldnt wake from sleep, long start up times, firewire issues and now the hard drive has disappeared. All these occasions, I was calling to document the issues and make sure I had the correct fix and on the last call before the HD failure I was told that would extend my warranty due to my issues. Now I am having the hard drive issue and have discussed this thing with 6 people and everyone is telling me a different story. Some say they can fix it... Some say they cannot... The store said that they would replace the whole machine yesterday but I needed to call the phone support folks and today the store geniuses want me to pay for a new hard drive and the install loosing all the info on the drive. This decision was changed in the store to replacing the drive and giving me the old drive to recover the data. In store today I was told that Apple does not ship damaged equipment... That is cool and out of all the machines that I have bought - I would have to agree - this one was and This MPB is an exception to the rule. Today I was also told that my calls were made on my wife's macbook and I could replace that machine which has never had an issue - I am typing on it right now. There was a clerical issue somewhere. To top all this off all my documenting of the pro's issues were said to be under this wife's machine and I was told that I have only called twice. Basically - I was called a liar. This machine is an exception to the rule and I will say with my 20 years of interaction with Apple, This case is an exception as well. I guess I am just out a couple of grand for equipment and time and a whole slew of code if I cannot get my data back. And it this experience has slightly tarnished my view of a great company. Anyone know some great data recovery folks in the Atlanta Area? Hi red dirt studio, Out of curiosity, any particular reason you didn't secure a proper backup for your machine. Especially because it sounds like a rather important machine work related perhaps? Calling into AppleCare and reporting an issue does not extend your one-year limited warranty, nor does it extend your AppleCare coverage if you purchased it for the unit. Apple made it right and fixed the machine, granting me another 90 day coverage extension as result of the repair. Don't quote me on that, but I'm pretty confident on that number. Regarding your issue, you need to reach out to AppleCare over the phone and attempt to get some clarification. A phone call always starts off with one of two things: 1 a SN for the product, or 2 a case number. If you were supplying a SN for your MacBook Pro and the phone agent accidentally logged it under another product then that's not something you should be punished for and now held financially responsible to resolve on your own. Again, though, that's something you need to take up with AppleCare. You also indicated that the store wants to charge you for the HD replacement. So perhaps that answers my earlier question if the unit had AppleCare. I take it the unit does not? If it does, why are you paying to replace a defective HD? But that doesn't mean it won't arrived unharmed. There's a lot that can happen between when the box is sealed and then opened by the consumer. My 500GB LaCie Big Disk Extreme mounted in OSX v10. I was running 10. Just as the 1. It shows up in both Disk Utility and System Profiler, but DU will not allow me to Verify or Repair. I moved the LaCie back to my old G4, and it would not mount there either. I spoke to Apple Care this morning as well as LaCie's tech support. Both assumptions are that my LaCie external drive is corrupted, and in need of data recovery. Any suggestions at this point would be welcome, as I'm lost without them. It seemed to work for a little while. Under the CBR folder, there were 61 separate files of JPEG images alone. The first dozen or so seemed to come through alright, then I saw nothing but striated and partial like 10% visible images after that, no matter which of the JPEG folders I downloaded from. I also tried to pick individual image files at random from any of the folders both the CBR subfolders and the LaCie BigDisk Extreme Media subfolders and everything I tried was mush. I utilized the recommended Allocation Blocks Layout settings I have 7 settings available after my scan , and downloaded the same image 7 times with no success. One of the settings would give me a highly distorted image, and the other 6 came up unable to be opened. I'm appreciating the encouragement here. I don't feel like giving up and walking away from this without a fight. I'm not wealthy, but I'm willing to spend some bucks to see this resolved without loss. Any suggestions on data retrieval services? I'm sorry to seem reliant, because I'm not well-versed with these things, but it's because I'm proud to say that I never had one single issue with my G4 over the course of five years of daily use. For recovery i used many software such as ontrack easy recover, get data back, recovery my files professional edition but still i couldnt able to recover my data from that drive. Now i need assistance how i can recover my encrypted drive as it was partitioned and also formatted but decrypted also as i have its recovery key too. To make matters worse, the Time Machine external backup became equally as unreadable. All at the same time! Drive 1, with the operating system, seems to be unaffected. This was corrected and the TM drive was supposedly completely recovered. Upon receiving the external drive now replaced by a newer 3Tb Mybook , I replaced disk2 and disk3 with new 1TB drives formatted with a single partition and tried to perform a restore for these two drives. The drive does show that they recovered 870Gb of information, but nothing seems to be readable much less recoverable. I'm wondering if there is a workaround for any of this or whether I should contact the data recovery people to resolve this. I appreciate any help on this as it's become expensive and a bit deflating....... I still hold out some hope, though. The drives were most likely corrupted by a generator that kicks on once a week automatic maintenance and temporarily cuts power long enough to turn the computer off... I've since gotten a UPS. A general look at backup files...... I actually had one, or maybe even two, logic board s replaced under warranty, but it eventually went out again, and I just bought a whole new laptop. I know I have a ton of photos from college on there, and that's really the data I'm now after! I can get the screen to work most of the time by placing a clamp under the 'Option' key on the left half of the keyboard. New problem though, as fired it up to take a stab at finding my data; I'm getting a flashing question mark when it boots up, which a little research shows is indicative of hard drive failure... So I've messed around with the computer for an hour or so, and haven't had any luck. First and foremost, does the flashing question mark mean that data's dead and gone for good, period? Sadly, ten years later I don't have the install CD, so that's not an option. I used a random OS9 disc I found online, but it wouldn't boot off that either; I'm guessing because it's not the original OS CD for this model... I also can't get the 'Firewire target' to work. I just read there are different Firewire 400 vs Firewire 800 cables, so I guess I could just be using the wrong cable as well..? I found an old Firewire cable to even try this in the first place, but I have no idea if it's 400 vs 800. Or would a bad hard drive preclude the Firewire target mode anyway? I've also tried random things like Ethernet connections, but no luck. I'm guessing the probably-wide OS gap won't allow them to communicate anyway. Downside is that the hard drive swap doesn't look easy at all, and I could end up messing up the HD even more. I've never used a data recovery business, but is that possibly my best bet? I use the external caddy as edex67 has suggested you try. This is probably the cheapest and easiest way to recover the pics providing that the hard drive is working. The only catch is you must remove the drive in order to attach to the adapter. Since you are not trying to resurect the iBook, the drive removal would be easier as disassembly would not have to be as cautious. Below links to disassembly and a source for an adapter. I was attempting to format my flash drive and I accidentally chose the wrong drive and formatted my Toshiba 3. Is there any way at all to recover my files? Lots of programs out there from which to choose. In the meantime, don't access the drive. This is from Intel site. I get drops all the time. Brand new Toshiba laptop I7 16 gigs of ram and a SSD and a 2 gig Vid card. Would be nice to be able to play games but I get dropped all the time. Now would Microsoft quit hiding about this, and fix the darn thing. Also i'm a system admin for 13 years. I have build over 1000 PCs and servers. I know bad software. Its not going to just go away and its not just Toshiba, I have seen other companies with the same problem. If there is a Fix PLEASE POST IT. Or even a workaround I have tried everything. We make no warranty, implied or otherwise, regarding this product's performance or reliability. Also, you can try to check if there is any driver update under Device manager from manufacture's website. Kate Li TechNet Community Support Yep didn't work. Still get drops all the time, had to run a Cat 5E cable to my laptop from my modem, because I have Atheros Gigabyte Lan adaptor. The Wireless still drops all the time. Has Microsoft let out the patch to fix this or is it coming in April in the 8. Funny thing is all for Widi, I don't even use widi, I got the software to do that from Samsung works better on my TV. Intel and Microsoft need to get this fixed. With the wireless link dead and a great laptop worthless what's the point. Ive been in IT for 13 years building PCs and Servers how I knew how to run a 60 FT Cat 5e line thru a 2 story house and terminate it. I had an oracle 8i database running on windows. For some reason Windows operating system crashed. It is not booting up. I dont have current backups. But my database physical files are in the disk. Controlfile,datafiles and redo log files are there. Is there any way I can recover my database? Please help in this issue. You are saying that ,I need to keep oracle root folder same as that of my old installation ,and copy control files,redo log and data files in exactly same folders as that of old database,and then start the database? Since I already had a second internal hard drive with plenty of room on it, I simply installed OS 10. Then I ran maintenance on the problem drive. After spending an hour or more grinding through every sector it appeared that the drive would pass master. However for some reason it hung up, stopped making progress and disabled my computer, i. Finally my only choice was to manually shut down and restart. Restart seemed to work fine except the disk on which I was performing maintenance did not show up on the desktop. Finally I was able to locate it using disk utility and discovered that the mount point was missing and it was not mounted. Of course this is what I should have expected since techtool pro unmounts a drive while it performs maintenance and when I had to interrupt, it did not remount. I spent three days trying to find a way to remount it, including downloading MountMe. Strangely when I ran MountMe it recognized the drive and gave me a successful remount message, but the drive was not actually remounted according to disk utility. I have moved the drive to a different G-4 with no more success. Mac but apparently was not careful enough about where the backup file was located. Generally I download to my desktop and then if I want to save a download I move it to an appropriate location. Unwisely I had done the same with backup which means of course that when the old startup drive crashed it took my desktop files with it. Included among those backups were all of my financial records Quicken for the year. Three checking accounts, all of my credit card accounts, all of my business accounts, etc. I am talking about days of contacting credit card companies and banks for replacement of records for the year and, worse yet, they don't have the details in their files regarding the accounts to be charged nor do they have any info about inter account transfer, etc. So, I am looking for a reasonably priced service provider to copy my defective hard drive for me. I don't think there is any problem with the data on the drive, I just can't get it remounted. Maybe someone knows how to work around the mount point problem???? My main desktop computer is a G-4 quicksilver with dual 800, OS 10. If you don't hear anything unusual then the problem is more likely to be corrupt volume information or a broken hard drive controller board. If you hear noises then my recommendation is to stop trying to get anything off the drive because any more attempts would do yet more damage. The only data recovery company I've used is www. I've called them multiple times to get quotes and their reps always seems to actualy have an idea what they're talking about. It is very expensive to use a service such as theirs but sometimes it is the only option available. Could you please let me know the recovery steps of the data volume? I tested the following steps on my HANA Rev. Start HANA studio, right-click on the host name in the 'Navigator' pane, and select 'Backup'. Right-click on the host name in the 'Navigator' pane in HANA Studio, and select 'Stop'. Confirm that the HANA DBMS stops. Right-click on the host name in the 'Navigator' pane in HANA Studio, and select 'Recovery'. Start the recovery with un-checking the 'Recovery of the Log Entries' option. The data recovery for 'Name Server' stops at 50%, and the following error is shown. Recovery of system failed The service 'nameserver' at 'NODE:30001' responsible for the volume '1' does crash. Thank you, -mamoru Hello, still thinking what might be the reason for error and got another idea but without the recovery log it is just pure guess : 6. I had similar issue with log destination when I decided to have it in other than standard destination. Installer was not able to create it and was failing until I created the directory manually. However I am still wondering what exactly is mnt00001 directory for... From SAP HANA Studio it is apparent that: nameserver does not have any data file created at specified location... I was not able to find this information. Similar situation is in log area... Soft resets didn't help, so I had to do a hard reset. The device still does not work. Before I throw it away, does anyone know of a data recovery app that will recover my data? If so, just do another HotSync and your data will return! If not, then I'm afraid your data is lost. WyreNut I am a Volunteer here, not employed by HP. You too can become an HP Expert! If my post has helped you, click the Kudos Thumbs up! It's been 21 hours, should I stop and restart First Aid? I have a MBP15R that is about a month old. With it, I purchased a Seagate GoFlex 1TB drive with Thunderbolt adapter. I was away from the house for 24hrs, and had shut my MBP off prior to leaving. Upon return, I started the MBP and began my work. About an hour in, I realized I couldn't find a few recent files. I went to Finder, and realized the SGF wasn't mounted. It would not mount, and prompted me to run First aid. The log for this so far is: 2012-12-17 15:27:13 -0800: Disk Utility started. It's now been 21 hours, and the boot support partitions for the volume as required has not completed. I live-chatted with Seagate. The pertinant text is: You: The question: with approximately 90% of the drive filled from backup, etc. Jason H: That is really hard to say. There is not a way to give a time on that, but I can tell you that it should not exceed 5 hours. At that point either the drive is unrepairable, or may be corrupted. Jason H: It could be a bad drive. The only thing we recommend on Mac is to use Mac First Aid Repair to try and correct any issues. I would still wait a little longer even though it has been some time. With the drive being 2TB and depending on the system, and what type of data, it could still be updating the partitions. Jason H: The only other program that I can suggest, is even though Mac is not listed for Seatools, if you have an Intel based chipset on your Mac, Seatools for DOS can work. Otherwise, the only other thing I can suggest would be to search online for free recovery programs. You: seagate will charge for data recovery even though the drive is 35 days old from purchase, correct? Jason H: Correct, data recovery is not covered under warranty. I'm getting a 2nd Goflex and USB adapter to push the data to once I get the drive operational, then exchanging the 'bad' drive and TB adapter. Any suggestions as to which data recovery app is appropriate? Sorry to hear your problem. IMHO what you should of done was Shut down the Mac, Disconnected the drive from the Mac Pull out the TB cord , Restarted the Mac and tried to Reconnect it once the Mac had started. Could of simply been the drive was trying to draw to much power from the TB port, that is IF that drive did not have it own AC adapter, while the MBP was starting. But once it was up and running it may of been able to supply the correct power to the drive. Why there are no methods in serializable interface...